Ego Power 20" 56V lawn mower stops at level 3

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  • Updated 2 months ago
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My Ego Power  56V lawn mower not able to cut grass on level 3 now. Earlier, it was not able to cut on level 2, so what I did was initially to cut on level 3 and then on 2(need to do lot of extra work, and not quite success with whole lawn). But now, its not able to cut grass on level 3 itself(Stops like it has no power). Its just 7 months old and I already received replacement from EGO.
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Posted 2 months ago

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szwoopp, Champion

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Official Response
What type of grass do you have ?
How much grass are you attempting to remove ?  1"  2" 3" ?
Is the grass particularly thick ?
Is the the grass dry when you are attempting to mow ?
plastic or steel deck ?
(Edited)