Ego Mower Plug In Fault Analyser

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I am a UK owner but the Uk website has no forum so I am looking to you folks for some help if thats OK
My self propel motor has stopped working but the blade motor working fine
I have taken it in for repair to a local dealer but I think he is stalling me with an excuse about waiting for a plug in analyser
After reading posts on your site I can find no mention of there being a diagnostic plug in for Ego mowers

Has anyone there ever heard of this ?

Many Thanks for any comments
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Jay

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Posted 1 month ago

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szwoopp, Champion

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Hi Jay
Have not heard of it, but can't say we have heard much about the repair and or diagnostic process.
(Edited)
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Oregon Mike, Champion

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Companies I've worked for in the past have developed their own "internal" tools to help troubleshoot equipment. Perhaps this is something along those lines. But, as szwoopp says there isn't much said about the diagnostic and repair side of EGO.