ego chainsaw stopped working, heard a pop and smell something burning

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  • Updated 4 years ago
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Hi, just got an ego 14" chainsaw, was using it on a 6-7 inch tree and it was working great. However, during a cut it stopped running but was humming. I took out the battery and charged it, then when I replaced the battery I hear a pop, and smelled something burning. Obviously it is not working at the moment.
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Brent Newbury

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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Brent, that's definitely not good but we have a 5 year warranty on our EGO tools.  Please give our customer service team a call at 1-855-346-5656 so we can help with warranty direction.