ego 56v battery wont charge

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  • Updated 8 months ago
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ego 56v battery wont charge red light blinking  help!
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George Diaz

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Posted 8 months ago

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James Woods

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If you tried to charge it right after using the battery sometimes you need to let it cool down before it will charge.
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George Diaz

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oh ok thanks
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Otherwise it's dead or under charged which the charger will reject it for safety reasons.
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Ken, Champion

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Official Response
Generally the battery should appear to be charging even if it's hot. Ego's chargers have fans that  kick on to cool the battery to the point it can be charged, then the actual charging will start.

If it still doesn't charge after letting the battery sit for a while you'll need to call customer service. They'll troubleshoot with you to make sure the problem isn't the charger, then they'll ship you out a replacement.
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Thomas Willey

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I have the same issue with a blinking red light on my battery.  I have been on hold two different times with customer service and have not spoken to anyone yet.  Is it possible to get a replacement battery at Home Depot or can I have customer service call me.  Help!  Tom W
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szwoopp, Champion

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HD will only do a complete exchange of the entire tool / kit you purchased.  So unless you purchased the battery as a stand alone item, you will not be able to exchange it at HD.  Also they really do not stock many batteries in store.
Hang in there with customer service.  Ego is aware of the problems.  They have the staff in place, but the phone lines just overload at times with all of the questions this time of year.
Try calling first thing in the morning if possible.  Or try leaving a call back number.They will certainly honor their warranties and are very helpful once you get connected.
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Oregon Mike, Champion

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Another option, and has worked for me here, is to make a private post. There is a box you can check to make the post private and Amber or Jennifer will see it and act on it. You can leave contact information and not worry about it since the post is private.

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