Ego 21” self-propelled

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  • Problem
  • Updated 2 years ago
  • In Progress

This conversation has been merged. Please reference the main conversation: No grass in bag

I set Setting height 1, how come the grass is not going in bag.
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Sang Tran

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Posted 2 years ago

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Clay Cassell

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Did you remove the mulching insert?

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that's the think that got me when I started mowing.  I must have gotten through half the yard before I noticed the bag was still clean.  sigh.
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Amber F., Official EGO Rep

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Official Response
Please keep us posted, Sang. If it's not the mulching insert, you'll want to try removing and reinstalling the grass bag next. When installed correctly, it should be a snug fit. 

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