ego 15 trimmer start up question

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  • Updated 5 years ago
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Used my neighbor's ego 12 in trimmer and I was impressed with it . So I went and bought the ego 15 in trimmer. When I press the trigger, the head does this jerky back and fourth motion. Even when I slowly squeeze the trigger it still happens, after about one minute of slowly releasing the trigger does the head start spinning . Is this normal for the 15 in trimmer ? The 12 in started right up .
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Posted 5 years ago

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Official Response
David, this does not sound normal. There is a slight delay while the motor drive slowly ramps the motor up to speed and makes sure it is not being obstructed, but nothing jerky-jerky.

The only thing I can think of is if something is obstructing the head and keeping it from turning properly? If I hold the head still on my 15" trimmer while pulling the trigger, the controller will pulse slightly over and over, but refuses to start the trimmer. I believe this happens because it thinks it's blocked, it seems like a safety mechanism.

Try removing the line spool and see if it fires up. If not you may have a defective unit. I would recommend contacting Customer Service in that case to see what they recommend: