Edger Availability

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  • Updated 10 months ago
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Hello,

I just got an e-mail last night that the edger attachment for the power head system was back in stock. When I went to the Home Depot site to buy one (I have been on the e-mail waitlist since April), there didn't seem to be any. Is this an error? Are more coming in? I'd love more clarification on this. I am also after the pole saw attachment, which seems to be out of stock as well.

Thanks,
Chris
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Chris

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Posted 11 months ago

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dpb dpb

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Home depot seems to be backing away from EGO accessories. Tried getting a replacement blade was told at 2 stores they would not be carrying them anymore.
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Amber F., Official EGO Rep

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EGO's relationship with The Home Depot is still going strong. Not all stores carry the replacement blades, but we'd be happy to help get you what you need. Give us a call at 1-855-346-5656. The service team is available until 8pm EST today. 
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tomswhitney

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Amber, FYI - our local HD #6381 stopped displaying your mowers just after I bought mine in May.  The sales guy was perplexed because they had been selling well.  He said it was "orders from Atlanta" to shrink the mower display down to 2 bays from 3 (this is in FL where we mow year round) and to eliminate the EGO product.  



It's not like they are making room for snow blowers!  :-)
(Edited)
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Chris

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Is there any plan to open up to a different distributor? It seems like a really bad plan to offer your product through only one vendor, then have that vendor stop selling your product...
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Eddie Oliver

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I had the same experience; got the e-mail stating that the edger was available, attempted ordering and got the response that it was not in stock.
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szwoopp, Champion

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Discussed elsewhere that HD email reminder system sucks. Several people commented that they found the edger available prior to receiving an email from HD. Probably get info quicker by monitoring this board than counting on HD email system.
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Tanquen .

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Wow what a bummer I was ready to buy the mower and the trimmer in such but can't find anything in stock anywhere. I guess I'll try Ryobi.
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szwoopp, Champion

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What mower and trimmer are you looking for
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Tanquen .

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LM2022SP and the swappable edger trimmer.
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szwoopp, Champion

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Have you tried Cantrell equipment for the powerhead trimmer and edger kit.
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Chris

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Wrong side of the country, unfortunately. Doesn't look like they have any delivery options on the East coast.
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szwoopp, Champion

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Have you talked to Cantrell?  I was not aware of a limited shipping area.

have you tried other vendors in your area
https://egopowerplus.com/apps/store-locator
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Amber F., Official EGO Rep

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The email notifications appear to have been the result of a glitch with Home Depot's site. They are aware of the situation and actively working to fix it. Apologies for any confusion or inconvenience! 

Additionally, we can officially confirm that the edger will be available again mid-August. We do not have a more specific date at this time, but will post as soon as that information becomes available. 
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tomswhitney

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...It's mid-August now.  Any updates for us?
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szwoopp, Champion

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Edger is available per HD website

(Edited)
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Tim Gilmore

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I just ordered one from HD in Colorado
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twiteroo

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Me too...finally !! Then that partnership elimination comment was BS. Hope this partnerships stay strong. I like both. The Ryobi (another HD exclusive) tore up my lawn real bad)
(Edited)
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James D Linley

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Ordered the edger and weed eater this morning.  No email notification from HD that they were available.  I had been checking every morning and evening for the past three weeks when they magically appeared this morning, 8/15.  Powerhead was ordered last week.  So they have the powerhead, the edger, and the weed eater all available separately now, but not in kit form.  
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Craig E.

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Will HD also have the power head at that time, Amber?
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Amber F., Official EGO Rep

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Yes, the Power Head and pole saw, too. 
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Amber F., Official EGO Rep

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***UPDATE: Replacement edger blades are now available. 
https://egopowerplus.com/products/power-head-system-edger-blade
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szwoopp, Champion

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hey Amber - the Buy at HD link is not working.  It takes you to string trimmer replacement
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Amber F., Official EGO Rep

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Great catch! All fixed. :-)
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John Sanger

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Amber, I have the ST1500-SF trimmer and want to get an edger. I see an edger accessory to a multi-head platform but is there a stand alone edger? I don't think my trimmer is the one where I can swap attachments.
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szwoopp, Champion

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No there is not a stand alone edger
and
No you can not swap attachments on that trimmer ST-1500

Sorry to be so negative
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Amber F., Official EGO Rep

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szwoopp is correct: the only edger we offer is part of the Power Head system and thus, unfortunately not compatible with your trimmer. 
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pete0r

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Ordered my edger from HD and then got an email sever days later that it's back ordered. This is so frustrating by the time I get it, summer will be over. 
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Brad Christie

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Same thing here. Ego, for the love of landscaping, ditch the HD or, start expanding the options to lowes, ace, online, etc. I'm sure ups/FedEx 3pl would do a much better job at deployments.
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twiteroo

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EGO is ONLY available in HD online here, and others do have it, but shipping is a bomb.
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twiteroo

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This reply was created from a merged topic originally titled Edger attachment..sick of waiting..sigh.

So I emailed HD and complained about this, and got an email back saying back in stock 08/02.

Then I get a follow-up email from them  saying 08/20.

Sounds like either HD or EGO parent (whatever that name is, wonder why they are so shy to mention it in this web site - I just checked main pages) is playing a cruel joke on us and I am wondering whether to extend my wait or just go for something else.

Using the trimmer as edger doesn't give a neat finish and is not advisable.
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twiteroo

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TY for merging it...are they shipping from China too ?? By slowwww boat ?
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tomswhitney

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Shipping from China is usually predictable.  When I was doing it, it was usually 6 weeks door-to-door.  However, things can get stuck in Customs.  I once had 100,000 power cords stuck in the Port of LA for over a month because the freight consolidator screwed up and put some dried meat product in the same container.  Had to air freight replacements to keep the line running.  $$$!
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ALVIN Perry

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This reply was created from a merged topic originally titled when will POWER HEAD SYSTEM 15” STRING TRIMMER & EDGER COMBO KIT MHC1502 be avail....

I would like to buy . HD has not had it in stock for months. Will it be available ever again? 

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