I would like to see the Rapid Reload Head redesigned and backwards compatible. The head is just too large for small hands. The prongs are too stiff and hard to engage for anyone with arthritis.
This unit should be a cinch to open and it just is not. I have watched the videos. I just lack the strength in my hands to do it. At home I use a hammer and screw driver to pound the prongs in place.
I took the unit to two different Home Depot Tool Rental counters. Neither man could put the rapid head reloader back on the tool without clamping the unit down and smacking it with a tool or really whaling on it.
I love the product. Hate the rapid rewind design.
As I stated earlier, I have watched the videos several times, called customer service and posted my frustration with the design here.
This unit should be a cinch to open and it just is not. I have watched the videos. I just lack the strength in my hands to do it. At home I use a hammer and screw driver to pound the prongs in place.
I took the unit to two different Home Depot Tool Rental counters. Neither man could put the rapid head reloader back on the tool without clamping the unit down and smacking it with a tool or really whaling on it.
I love the product. Hate the rapid rewind design.
As I stated earlier, I have watched the videos several times, called customer service and posted my frustration with the design here.