Does anyone else find that contacting E GO / customer service a huge pain in the butt!?

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  • Updated 12 months ago
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Customer service help really sucks
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Jack Shaw

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Posted 12 months ago

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Amber F., Official EGO Rep

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Official Response
Hi Jack! We're sorry you've had trouble reaching our service team. Did you leave a voicemail?
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Amber F., Official EGO Rep

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Official Response
We appreciate you sharing your experience and sincerely apologize for the difficulty you've had, Jack. However, outside of the web case you submitted on 7/30, we do not have any record of you reaching out. We do, nevertheless, want to help resolve your issue as quickly as possible. One of our support techs, Jorge, will be contacting you directly today.