DISAPPOINTED

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  • Updated 2 years ago
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We just purchased the 56-Volt leaf blower and battery. The main purpose of this purchase was the "turbo" power. Probably will return it sadly. The cost for 15 minutes run time followed by 50 minutes charging time is prohibitive in my opinion. An extra battery costs $141.00 Now total has come to $341.00 + tx DISAPPOINTEDD
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Christine Price

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Posted 2 years ago

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SCDC, Champion

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Hi Christine, this is why I really wish they wouldn’t market long run times based on the slower settings. Go ahead and show the thing off at top speed, but let people know that with power like this, comes short run times. They could market it for getting things done quicker too.
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Oregon Mike, Champion

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That's kind of frustrating. However, do you think you really need the turbo feature most of the time? I've seen people on here posting that the high (?) setting seems to work great for most things. Save turbo for a boost here and there. Might depend on which blower you have, I suppose.
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Amber F., Official EGO Rep

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Official Response
We're sorry you're disappointed, Christine. Have you tried experimenting with lower speeds? As the community has mentioned, turbo depletes the battery faster and is usually not needed to still get the job done. 
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Christine Price

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Will do as soon as rain lets up today.
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giggleherz .

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Amber you are an official Rep, I own a new mower and blower and have one or two questions. How do I get an email to you this format is a bit confusing?
ty
RB
(Edited)
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Ken, Champion

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You can always post here anyway because either Amber or someone else with experience with the tools can at least try to answer.
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Oregon Mike, Champion

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Hey giggleherz, you can create a private post that only the mods can see. So, Amber will be able to see it. From the search bar just type anything and it will take you to some search results. Scroll down a little bit and there is a button that says something like "create a new conversation", or words to that effect. Click on that and then once in the create the new conversation window, there is a box to check so you can make your conversation private. Amber, or someone from Ego will respond.
(Edited)
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Amber F., Official EGO Rep

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As Mike and Ken mentioned, private posts can only be viewed by me and Jen. Please let us know how we can help. :-) 
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Ken, Champion

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I only need the turbo setting if I need to move gravel and I'm too lazy to bend down and move it by hand. Seriously.

For moving leaves, grass clippings and mulch I never need anything more than about half power.
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whatmanj

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I'm not using turbo for my leaves and I only get 15 minutes. Really disappointed. Looked into another battery and it cost the same as the blower almost. We should have done some research 1st before we bought this.
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szwoopp, Champion

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What blower do you have?  530   575
What size battery?  2.0  2.5 5.0
Are you running on high speed or low speed
You should not be disappointed, Ego blowers are great tools and highly rated.
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Matt Suppa

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I agree, after about a year, mine won't hold a charge as long as it once did.
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Ken, Champion

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If the longevity of your battery has noticeably dropped in only a year, call customer service and see if they'll replace it under warranty. The batteries are guaranteed for three years. I've been using my batteries for two years now with no noticeable dropp-off in runtime, so there may be a problem with your battery.
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SCDC, Champion

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While watching football, I saw the TV ad for the backpack blower again.  The ad said "2 hours run time".  My god they are just asking for trouble with that ad.
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Erik

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That's why they're going to get lots of new people bitching. I bet more people then not don't read the directions, buy a EGO tool charge the battery, pop it in and go to town. Then get mad because they're blower lasted 10 min on turbo when the commercial said 2 hours.

Just like the snow blower commercial sats "35ft throwing distance" when it should say "up to". Already seen a lot of yelling about the blower not throwing snow anywhere near 35ft.

I haven't read the directions on any ego tool I bought. Because they're pretty much plug and play. I just figure lower speed setting on something battery powered = longer run time.
(Edited)
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SCDC, Champion

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I hate this because EGO makes fantastic tools, But this is what happens with marketing departments. Sigh.
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Blue Angel, Champion

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Marketing. The art of creatively selling stuff.
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SCDC, Champion

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The art, indeed.

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