Defective Battery

  • 2
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date

I bought a blower two days ago. Charged the battery.  Used it.  Loved it.  Battery now will not charge.  Red flashing light.  Defective battery.  Tried to call customer service.  No answer.  voice mail full. Need help.
Photo of Gary


  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 80,908 Points 50k badge 2x thumb
Official Response
Because we are an eco-friendly company, we do occasionally send out refurbished batteries as many companies in our industry do, in an effort to help preserve the environment. However, all replacement batteries are inspected and guaranteed to work like new.  Should anyone happen to experience an issue with a replacement sent, please don't hesitate to contact us for help.  
Photo of SCDC

SCDC, Champion

  • 54,328 Points 50k badge 2x thumb
That's a good thing.  I'm very glad that you all are recycling things after they are repaired meet your OEM specs.  That's perfect.

This conversation is no longer open for comments or replies.