This conversation has been merged. Please reference the main conversation: No power to chainsaw
My wife got me a chainsaw for Christmas. I was very impressed initially but after no more than 5 minutes of use it just stopped. I went through all the usual checks but I think it has a serious fault as it tries to start with a small flick of the sprocket. The battery works fine on my EGO blower. I have tried to contact support but I guess it's holiday time so it may be a while before I get a response. It's all a bit disappointing considering the good reviews.