customer service won't call back

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: resolved issue

I bought 3 different products and 2 of the products had the 2.5aH batteries. One of the batteries will charge up but once you take it off the charger it continually blinks green and runs itself down. I have tried to call three times and and have waited over 24 hours for a return call just like the message states but still nothing. This is very frustrating when you have to use two batteries for three pieces of equipment. 
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James Nelson

  • 72 Points
  • angry

Posted 3 years ago

  • 1
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Amber F., Official EGO Rep

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Official Response
We are so pleased to see that this issue was resolved, James. Enjoy the new battery!
(Edited)