Giving Credit to Customer Service

  • 2
  • Praise
  • Updated 4 years ago
  • (Edited)
Called on Sunday 4/12/15 to get help with Mower not running.  I just have to credit to these folks.  The lady on the line knew exactly what to try.  Here I am about to go buy another battery, but we figured out the problem.  Glad I made the call.  Glad the folks here were well trained and very helpful on a Sunday at 4pm!!!  Kudos!
Photo of Steve Privitor

Steve Privitor

  • 90 Points 75 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 80,888 Points 50k badge 2x thumb
Official Response
Steve, as Blue Angel said, we'd like to thank you for your praise.  Please let us know what the issue was if you have time so we can share the resolution with others.