Customer Service beyond expectations

  • 4
  • Praise
  • Updated 3 years ago
Not only has my 2+ year old EGO String Trimmer done an excellent job, but when I needed customer service when it stopped working, Juanita provided that. After questions about the problem, she is sending me a new replacement trimmer. It is important to buy a good working product, but it is more important to buy from a company that fully stands behinds what they make and sell. Thank you, Juanita, for your efficient and courteous customer service. You are a credit to EGO Power Plus.
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Myra Steckler

  • 100 Points 100 badge 2x thumb
  • very happy!

Posted 3 years ago

  • 4
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Jennifer VandeWater, Community Manager

  • 80,868 Points 50k badge 2x thumb
Official Response
Myra, thanks for sharing this.  We've shared your praise with our team. They'll be overjoyed to read this!