Customer Service and a question

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  • Updated 12 months ago
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Merged

This conversation has been merged. Please reference the main conversation: upcoming products

Last year I bought a 20 mower and the snow blower, both are performing as expected.  I was looking for a lawn vac (not a blower) and see you didn't make one.  Are you working on one?

Further, I'm not happy that I have to create an account to ask this simple question, and in doing so go through all of your inane steps and looking at crappy pictures to click on all the cars.  A simple email would have sufficed, but since customer service seems to not be much of a priority, this will have to do, for now.
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One-Time-guest

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Posted 12 months ago

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Amber F., Official EGO Rep

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Official Response
Hello, One-Time-guest. We do not currently have a lawn vac in the pipeline. We will, however, share your idea, as well as your thoughts on the inquiry process, with the team.