Confused about battery warranty process.

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  • Updated 6 months ago
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I submitted claim but clearly don't have a "file" to submit along with claim. What are you looking for? Do I need to submit a video proving the battery won't take a charge? What's the process?
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Posted 6 months ago

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Amber F., Official EGO Rep

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Official Response
Hi George!  Sorry to see you're having trouble with your battery. You absolutely do not have to submit a video. Do you mean uploading the receipt?