checking aftermarket battery serial number for verification

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  • Updated 6 months ago
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Where can you verify the serial number of a EGO battery as genuine 
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Stephen Krutrow

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Posted 6 months ago

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szwoopp, Champion

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Official Response
Give customer service a call.
Call them when they first open to minimize any wait
1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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Oregon Mike, Champion

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I don't think anyone is making aftermarket batteries for EGO. 

I'd imagine a call to EGO CS would be the first place to call if what you have is EGO branded and has a serial number on it.
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William E Hanson

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If you try to register a counterfeit battery, suppose the web site would be able to distinguish a illegitimate s/n.
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Note that you must be the original purchaser (from an authorized reseller) to register an Ego product for warranty coverage.  [I haven't heard of any "fake" ego batteries, but I've heard of a lot of people who buy EGO products from non-authorized dealers (who may or may not be selling new products) and who do not qualify for warranty coverage. ]