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1) I found the April 1st ad hilarious, but don't get me started because I have ideas ;)
2) I tend to know more about batteries than I ever wanted.
The 30 minute (and longer charger) that comes with the mower should have two modes to maximize the life and capacity of the battery. You are actually costing yourselves quite a bit of potential money due to warranty replacements because this was not properly implemented. The charger should have two buttons/options when a battery is docked 1) maintenance charge and 2) run charge.
1) "Maintenance charge" (or storage charge) should be for after the battery is used for the day.
2) Just before use, you would activate the "run charge", doing a full battery load. If you set your cutoff for the maint change at about 50%, this would only take 15 minute to do, roughly the time most people probably spend doing a quick trim job or something like that.
As you should be aware, optimal battery storage for this type of battery is around 35-50% charge, the cooler the better. Storing them drained after use or charging them to full is actually quite hard on the battery long term.
So I'm basically left with a situation where after I run, I need to put the battery on the charger for probably 5-10 minutes and them remember to go pull it off before it fully charges. This is the only way to properly and safely optimize the life of the battery with your system today.
I just picked up the mower last night and look forward to hopefully a blower, trimmer, and bladed edger in the future... but this seems like a pretty big "oops" in the design department for something that is this technically advanced.