Charger shows solid red light and doesn't charge

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
My charger has a single solid red light in the 25% slot and doesn't charge the battery. Fan blowing full strength. The docs on the charger seem to indicate it's "too hot" but it's definitely not too hot.
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Bob Corsaro

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Posted 2 years ago

  • 3
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Official Response
Do you have a second, known good battery that you can place on the charger to determine if it's the charger or battery?
If not, give Ego a call at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).

Best to call early in the day to avoid long wait times.