charger gives false charge indication

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  • Updated 2 months ago
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My battery charger (ch2100) gives a false charge indication when I try to charge the battery.  Battery is dead with flahsing red light.   I called tech support but because I do not have my receipt they refused to assist me.  I now have a year old battery, charger and leaf blower that I cannot use.   I have unplugged the charger, reseated the battery, make sure the battery had no charge etc--all several time but still charger indicates battery is fully charged.   Please help 
Photo of John Daniel Hoholick

Posted 2 months ago

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Photo of Amber F.

Amber F., Official EGO Rep

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Official Response
Hi John! As Paisley discussed with you previously, we'd be happy to send you a warranty replacement once we have your receipt.