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My battery charger (ch2100) gives a false charge indication when I try to charge the battery. Battery is dead with flahsing red light. I called tech support but because I do not have my receipt they refused to assist me. I now have a year old battery, charger and leaf blower that I cannot use. I have unplugged the charger, reseated the battery, make sure the battery had no charge etc--all several time but still charger indicates battery is fully charged. Please help