chainsaw wont shut off

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  • Problem
  • Updated 1 year ago
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my 16 inch chainsaw won't power off. I have to take the battery out. Very dangerous!
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Dan Dalton

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Posted 1 year ago

  • 1
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Jacob

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Woah. That's some scary stuff. Call for warranty

Is the trigger stuck ?
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Oregon Mike, Champion

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Holey moley. With a safety switch (button) and the trigger you'd think there are enough safeguards to cause it to shut off. Hoping the chain, at least, stops running (chain brake?) while you have to take the battery out. That is some scary stuff.
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(a)Typical Engineer

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As Mike said, use the chain brake to stop the saw.  Also, one of the first safety checks you should perform EVERY time you use the saw for the day is to make sure the safety brake is working.
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Amber F., Official EGO Rep

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Official Response
Dan, that sounds very dangerous indeed! If you haven't already, please call the service team right away at 1-855-346-5656.