• 1
  • Problem
  • Updated 5 years ago
  • Solved
Ok, so let me start with, I LOVE ALL MY EGO PRODUCTS! I have the lawnmower, the chainsaw, and the weedwacker. So I went outside today to cut up a bunch of limbs that I had already cut off the tree, and after getting through about 6 of them, my saw seized up. I have pulled the blade and everything off, cleaned what I can see, and still having the problem. I can free rotate the engine piece, but when I use the trigger, it goes for about 2 seconds then stops... I don't know if I should take this apart and look at it or just send it back to HD or what?!

Any help would be amazing!
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  • frustrated

Posted 5 years ago

  • 1
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Blue Angel, Champion

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Official Response
If the motor won't turn without the chain it sounds like an internal problem.  Give Customer Service an email with your contact info and they'll get you straightened out:
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Denise C

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Official Response
Hi Sean! We are sorry to hear of the trouble you are having with your chainsaw seizing up. Dora, one of our EGO support specialists, is going to give you a call soon to troubleshoot and assist you directly.