Chainsaw not turning

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  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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Motor buzzes but will not turn chain. With chain and bar off, I can get the chain wheel to turn but I have to manually start it by spinning it first. It will only spin for a short while and is slow and sounds rough.
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Charles

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Posted 4 years ago

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Blue Angel, Champion

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Charles, it sounds like there may have been an issue with the power train. Send Customer Service an email at:

support@egopowerplus.com

Include your contact information, a description of the issue you're having, and make sure your tools and accessories are all registered:

http://egopowerplus.com/pages/registe...

Someone from the Customer Service team will get back to you ASAP. They will troubleshoot your issue and get you back up and sawing in no time!
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Charles

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Thank you. I'll do that right away.
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Jennifer VandeWater, Community Manager

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Official Response
Charles, for the fastest service possible, please call us at 1-855-346-5656.  We're available 7 days a week.

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