chainsaw chain comes off every five minutes

  • 9
  • Problem
  • Updated 2 weeks ago
  • Solved
It's brand new, I was able to use it the first time for about 2 hours before the chain popped off. Now a week later, the chain only stays on for a short period of time. Can I use this chainsaw in the wet, on wet wood? It has oil, and I have the chain tensioned. But maybe too tight?
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John McDonald

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Posted 3 years ago

  • 9
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Official Response
Call ego. They will fix it. Seems odd. Thin kerf blades cannot take as much side force so if your not cutting straight then problems can happen. Make sure your keeping the bar from bowing like a bow (hence bowing)