I have an EGO 16'' 56-Volt chainsaw (less than a year old), and the chain tensioner is stuck. I can barely budge the green adjustment know, and the post that moves the bar does not budge. Anyone know how to fix this?
Hi Tommy, if these solutions don't help or would prefer a step-by-step guide to addressing this issue, we strongly suggest that you call Customer Service at 1-855-EGO-5656 (1-855-346-5656). They can try to help walk you through the entire process.