Chain tensioner stuck

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I have an EGO 16'' 56-Volt chainsaw (less than a year old), and the chain tensioner is stuck. I can barely budge the green adjustment know, and the post that moves the bar does not budge. Anyone know how to fix this?
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Tommy Jones

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Posted 3 years ago

  • 1
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Jennifer VandeWater, Community Manager

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Official Response
Hi Tommy, if these solutions don't help or would prefer a step-by-step guide to addressing this issue, we strongly suggest that you call Customer Service at 1-855-EGO-5656 (1-855-346-5656). They can try to help walk you through the entire process.