Trying to register my product

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  • Problem
  • Updated 2 weeks ago
  • Solved
  • (Edited)
Trying to register my new ego power string trimmer model number ST1500SF. Nowhere on their registration page does this model number show. I tried several times to call while sitting on hold for at least 25 minutes both times before I hung up. I did choose the option for a callback. Never received that call yet. Attempted again for the third time and also filed online issue submission. Hoping to get a response from that. Basically, I don't have the time to spend just to register my product. 
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Andreas Gieryic

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Posted 2 weeks ago

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Amber F., Official EGO Rep

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Official Response
Sorry to hear that, Andreas! When registering online, make sure you check "Power+ 15" String Trimmer with Rapid Reload Head"  and select the "tool" rather than "kit" option after that. Including screenshots below for reference. We hope this helps!