Can't create an account to register my mower

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  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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Hello,
I've attempted to create an new account using my name and my e-mail address, but when I submit the form I get an Apache error.

Please let me know what I need to do to successfully create an account, so I can register my mower.



Thanks,
Donald Miller
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Don Miller

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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Hi Don, thanks for letting us know about the error.  We're working to fix this right now. In the meantime, you can email us your registration details by sending an email to support@egopowerplus.com.  We'll need your name, email address, phone number, model number of your tool(s), serial number of your tool(s), battery and charger as well as your date of purchase.  A copy of your receipt will be requested once we receive this information. If you want to include a picture or scan of the receipt in your initial email, that will save you a step in the process.  
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Jennifer VandeWater, Community Manager

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This issue is now resolved. Please let us know if you experience any other issues creating an account on our website.
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Don Miller

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Thanks - My account was created and I was able to register my mower. Thanks for the assistance!

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