cannot get anyone to answer customer support phone. cannot get a warranty claim.

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: CS

Is company still in business?? They don't answer customer support phones. Most of the website links are not working. None of the email contact are still good. Anyone know what the hell is going on with this outfit.
Photo of Frank


  • 90 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Amber F.

Amber F., Official EGO Rep

  • 68,338 Points 50k badge 2x thumb
Official Response
Frank, we’re sorry that you had difficulty reaching us. In the future, please keep in mind that we have a voicemail option to eliminate waiting on your end. Regardless, someone from our team will be contacting you directly via email today. Also, which links aren’t working on our site? Only ask because we can’t find anything broken...