This conversation has been merged. Please reference the main conversation: What about service for the mower?
I am interested in purchasing the Ego Lawn Mower and some accessories but was told by my local Home Depot that Ego does not currently have any repair/service centers in Canada. In the event that the mower requires physical service, what do I have to do?
- Ship it to repair center in US? (if so, who pays for shipping & what it the approximate turn-around time)
- Exchange (i.e. return to Home Depot with RMA)
- RMA exchange (Ego ships re-furb unit to me with instructions to return defective unit)