buying EGO in Canada

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  • Updated 3 years ago
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I don't know what has happened, but this morning most of EGO products are now gone from HomeDepot Canada.  

For instance, you can purchase the 16" chainsaw kit, but cannot purchase any replacement blade or bar.  You can buy the 2.0 and 5.0 Ah battery, but cannot purchase any charger.  Right now there are only 9 EGO items that are available to purchase.

Did EGO and Canada have a falling out.  Did I make a mistake buying into EGO?
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matt.mackinnon

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Posted 3 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Matt, we are looking into this. Ocassionally, items disappear from homedepot.ca when they are out of stock but there are too many missing items for our liking. We'll report back when we know more.
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Jennifer VandeWater, Community Manager

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Official Response
Thank you for your interest in EGO! The success of our EGO POWER+ products in Canada has exceeded all of our optimistic expectations. This is gratifying for us, of course, but it’s causing some temporary availability issues. We don’t like disappointing our customers. We’re working with The Home Depot to make sure that our EGO products will be available when our customers want them. Please know that, if an item is temporarily out of stock, it will not show as “available” on HomeDepot.Ca. You’ll see it again when the stock is replenished. We appreciate your patience as we address these issues.