Brand new mower, flashing orange light in 1st mowing attempt :(

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  • Updated 1 month ago
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Got myself a brand new LM2142SP.
Got batteries charged up, loaded them up on the machine, try to mow, then made it through about 3 feet into the lawn & the machine stopped with flashing orange light. Self propelling is working so I know power is going to the machine & batteries, as I've said, are fully charged.
According to the manual, flashing orange is "overload" indicator. So I pulled the batteries out, brought them into nice cool indoor space with A/C. After a few hours, put batteries back in & flashing orange is all I'm getting now. Tried with 1 battery, same results. There's no grass stuck under since it barely cut any grass before the machine decided to quit on me.
This is not a very promising start to a battery powered lawn mower.
Any suggestions? Return to Home Depot? Exchange?
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Kyunghwee Choi

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Posted 3 months ago

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Sibyl Smith

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ABSOLUTELY - take it back right away if the store is open, with your receipt, box and ask for a new one!   
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Sibyl Smith

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PS - Unless you have a big yard, the simpler the better.   My LM2101 21 inch push mower has worked without fail.

Except it refused to run when I put the round white plastic fan that fits over the blade in upside down.  

The machine is smarter than me and knew something wasn't right.  

All I got was a flashing orange light.

Hmmm - Is your fan blade facing up or down?  It's supposed to be up.  

Maybe that is the problem.
(Edited)
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Jim

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I exchanged mine for a new one
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Prairiedog

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Yep, that is a take it back for exchange, assuming you bought it from HD. FWIW, to Sybil's comment, I love my SPs. We have some pretty steep hills and it really helps and old timer like me. Never had a problem with either of ours in 3 years.
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Sibyl Smith

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That is great - and I'm that your machines have been so good.   My yard is so small and I'm no young chicken, but even I can get by with a push mower and less than an hour of mowing.
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Prairiedog

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yeah, we have around 2 acres and 1/4 mile of paths , so the sp is kinda a god send. Double teaming with the SP, we can get done in just over an hour if we didn't wait too long between mows.
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Jim

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Mine did the same thing so I returned it. New quits working now, except without the overload light coming on. Soooooo disappointing.
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Sibyl Smith

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Please everybody - Always state the model numbers of your machines.
(Edited)
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Jim

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Put the battery back on the charger, briefly. Then try it again. Or if you have another tool, try it on it. This may reset your battery. It has worked for me.
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Dragon

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Any idea on how to fix this. Mine is doing the same. can't return machine.
Machine is only blink oragne light and not starting. 
LED light work and it will drive self propel. 
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Adam Costenbader

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@Dragon, I am also having the same issue. The self-propel works just fine, the lights work just fine, I have a couple of other batteries and there's no change. When I depress the start button and pull the bail switch nothing happens, except after 5-10 seconds it'll blink yellow/orange and keeps doing so every 5-10 seconds. 

I had this happen before and exchanged the mower but this time I'm after 90 days so I'm hoping on the warranty I guess. I was hoping the first time was a fluke but apparently not.

Has anyone found any more information on the issue?