blower won't engage, trimmer works though

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
I have a blower and hedge trimmer. I love both of these products, but after 2 years, I just recharged the battery and the blower won't engage. The trimmer works fine with the battery, but not the blower. Can you help?
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David

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  • Frustrated, but glad you have 5 year warranty

Posted 4 years ago

  • 2
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Blue Angel, Champion

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Official Response
David, give Customer Service a call at 1-855-EGO-5656 (1-855-346-5656) 8:30-8:00 M-F 10:00-6:00 S/S, or if they're not available by phone send them an email at:

support@egopowerplus.com

Include your contact information, a description of the issue you're having, and make sure your tools and accessories are all registered:

http://egopowerplus.com/pages/registe...

Someone from the Customer Service team will get back to you ASAP, help troubleshoot your problem and get you the help you need.
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Blue Angel, Champion

  • 178,590 Points 100k badge 2x thumb
Official Response
Louis, if they're not available by phone send them an email at:

support@egopowerplus.com

Include your contact information, a description of the issue you're having, and make sure your tools and accessories are all registered:

http://egopowerplus.com/pages/registe...

Someone from the Customer Service team will get back to you ASAP, help troubleshoot your problem and get you the help you need.
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Samuel Strong

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Official Response
Hello Louis,

Thank you for your post and I am glad we were able to find a resolution for your issues. We also thank you for your patience, as we have had a larger than normal call volume.