BLINKING GREEN LIGHT BATTERY - replacement failed with exact same symptoms

  • 2
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Duplicate

Is anyone else extremely concerned with the reliability of these batteries?  I purchased a blower kit, trimmer kit, and mower kit back in June.  Within two weeks the battery on the trimmer kit started failing with the blinking green light.  Ego sent out a replacement which started showing the EXACT same issues yesterday (Sept 2nd).  One bad battery I can understand - it's technology and nothing is perfect.  But to have TWO batteries fail in the same fashion in a few months makes me really nervous there's no reliability in these things.  Yes it's covered under warranty - but I didn't buy this to play a never ending game of calling customer service, sitting on hold, troubleshooting the battery, waiting for a replacement, ...  I see on the forums I'm not the only one with these issues either.  Makes me very concerned I made the wrong choice in buying Ego products.
Photo of lrbw1 .

lrbw1 .

  • 80 Points 75 badge 2x thumb
  • Worried

Posted 2 years ago

  • 2
Photo of Amber F.

Amber F., Official EGO Rep

  • 68,338 Points 50k badge 2x thumb
Official Response
We totally understand your concern, as what you've described is highly unusual. Please give us a call and we'll do our best to make this right as quickly as possible (1-855-346-5656). If you encounter any wait time, just leave a voicemail and we'll contact you directly.