BLADE REENGINEERING DESPERATELY NEEDED!

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  • Idea
  • Updated 2 months ago
  • Under Consideration
POSSIBLE CARBON FIBER CROSS BLADE MULCHING BLADE FOR MOWERS. THERE ARE SO MANY COMPLAINTS ABOUT THE CUT QUALITY FROM THE EGO MOWERS! SURELY EGO REALIZES THERE IS A PROBLEM WITH THEIR MOWERS! I WANT TO LOVE THIS BRAND (SOME OF THE TOOLS ARE GREAT!) BUT THE MOWER IS THE CORE TOOL & I'VE PERSONALLY EXPERIENCED HORRIBLE CUT QUALITY, INCONSISTENCY, MOHAWKING & LEFT BEHIND MULCH PILES! EGO NEEDS TO ADDRESS THIS ISSUE OR RISK CONTINUING TO LOSE CUSTOMERS (BOTH CURRENT & NEW) THE HIGH LIFT BLADE SHOULD COME WITH THE MOWER ALONG WITH THE STANDARD MULCHING BLADE. MY IDEA IS FOR EGO TO REDESIGN THEIR MULCHING BLADE ENTIRELY OR OFFER THIS IDEA AS AN OPTION BUY. CARBON FIBER (FOR IT'S LIGHT WEIGHT, STRENGTH & JUST PLAIN COOL FACTOR! ) IN A CROSS BLADE CONFIGURATION. ANYONE WHO KNOWS LAWN CARE/SOIL SCIENCE KNOWS YOU HAVE TO MULCH TO SEND NITROGEN & NUTRIENTS BACK INTO THE SOIL. THE HIGH LIFT BLADE DOESN'T ACHIEVE THIS BECAUSE ITS MADE FOR BAGGING & NOT A TRUE MULCHING BLADE. IF THE CUT QUALITY IS NOT IMPROVED I MAY MOVE ON TO ANOTHER BRAND (SELLING WHAT EGO GEAR I HAVE). I BELIEVE IN BRAND LOYALTY BUT NOT IF IT TAKES ME 3 TIMES AS LONG TO PERFORM WEEKLY MAINTENANCE. IT'S JUST TO EXHAUSTING TO HAVE TO DOUBLE OR TRIPLE CUT TO GET THE DESIRED MOW! EGO..... THIS IS YOUR WAKEUP CALL!!!!! LISTEN TO YOUR CUSTOMERS! NEW INNOVATIVE TOOLS ARE GREAT BUT YOU NEED TO IMPROVE YOUR CORE LINEUP FIRST! I DON'T CARE ABOUT A PORTABLE AC/DC CONVERTER IF I WANT TO THROW MY MOWER ACROSS THE STREET EVERY WEEK OUT OF FRUSTRATION! MAKE ME BELIEVE IN THE BRAND SO MUCH I WANT TO BUY EVERY NEW TOOL YOU COME OUT WITH! IGNORE THE BASICS & YOU'LL GO BANKRUPT FIXING ALL THE BROKEN POORLY ENGINEERED PRODUCTS! CARBON FIBER MULCHING CROSS BLADE FOR YOUR MOWERS..... FIGURE IT OUT!
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JOHN

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  • FRUSTRATED! IMPROVE THE CUT QUALITY OR KEEP LOSING CUSTOMERS!

Posted 2 months ago

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Amber F., Official EGO Rep

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Official Response
As always, we're listening! We'll share your input with the product team today, too. Please keep up the excellent conversation!