How to Remove Blade Guard from Hedge Trimmer

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  • Updated 3 years ago
  • Solved
  • (Edited)

This conversation has been merged. Please reference the main conversation: How to remove blade guard from trimmer?

I just purchased the Hedge trimmer today, but I am unable to remove the blade guard.  It will not budge and I have tried for 30 minutes to get it off.  I see nothing in manual about any release and I dont know what else to try.  I am afraid of breaking it if I use force so I am debating on returning.  I can see little plastic shavings come out where it is rubbing the plastic trying to come off but it feels completely locked.
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Posted 4 years ago

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Official Response
Angela, give Customer Service a call at 1-855-EGO-5656 (1-855-346-5656) 8:30-8:00 M-F 10:00-6:00 S/S, or if they're not available by phone send them an email at:

Include your contact information, a description of the issue you're having, and make sure your tools and accessories are all registered:

Someone from the Customer Service team will get back to you ASAP, help troubleshoot your problem and get you the help you need.