Where do I find the battery serial number?

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  • Updated 4 years ago
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I just purchased the ST1502S unit which comes with a battery, charger and the 15 inch hinged trimmer. There is also a promotion going on at Home Depot that also included an extra battery. However, while I found the serial number for the trimmer and the charger, I cannot find a serial number on either the included battery or the extra battery. I looked at the picture the website included showing the serial number is supposed to be on the side sticker where the battery slides in. I have the warning stickers on both inside sides, but NO serial number. What is your suggestion?
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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Geoff, thanks for letting us know that the images on our registration pages for the battery serial number location are outdated.  Those are being updated now and should be live tomorrow.  We hope this helps more people in the future!  We're really sorry for all of the confusion we caused.