Battery light is red but charger says it is charged

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  • Updated 3 years ago
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This is my second use of the lawn mower. The battery light is red but when I plug it into the charger, the charger lights immediately goes to all green as if it the battery is charged.

I plugged the battery into the lawn mower to verify - it also says there is no charge. 

The charger and battery are in my house so I don't believe temperature is a factor.  How can I fix this?

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Susan J

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Posted 5 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Susan, if Scott's great suggestions didn't work, please contact us at 1-855-346-5656 and we can try to help you even more.  We're here Monday through Friday from 8:30AM - 8:00PM and Saturday and Sunday from 10:00AM - 6:00PM EST.