battery won't charge/charger blinking red

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  • Updated 3 years ago
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This conversation has been merged. Please reference the main conversation: Battery won't charge, shows 100% even after 30 minutes of activity

When I place my battery on the charger, the charging light flashes red, which indicates a defective battery.  Although, the battery is only a year old and has worked great since we bought it. It is the first time using it this spring, so both have sat over the winter.  When I attach the battery to the trimmer nothing happens.  Any suggestions?  
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Jennifer Stadstad

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Posted 3 years ago

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David HD, Champion

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Official Response
Jennifer, call Customer Service and they will help you diagnose the problem.  If your battery is defective, they will send you a replacement battery.  Your battery has a 3 Year Limited Warranty, so you are covered!

Customer Service Department can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).