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  • Updated 5 years ago
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I plugged in my battery when I got home after buying, it created a noise for about 1 sec. and now nothing happens. I tried to plug it in to 2 other outlets and still nothing happens, no lights lite up.........Help!
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Bev Morgan

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Posted 5 years ago

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i got great help from EGO once i called their CS line instead of posting here.  they were incredibly helpful, they talked me through the troubleshooting steps and we solved the problem in a matter of minutes.  and they were ready to send out a replacement part if what we tried didn't work.

1-855-346-5656 Agents are available 8:30am – 8:00pm EST (Monday – Friday) & 10:00AM - 6:00PM EST (Saturday and Sunday).
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I have been reading this blog for over 6 months. They always take care of you.....Always..

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SCDC, Champion

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TK, that is exactly why I have no second thoughts about the EGO brand.  They ALWAYS take care of any legitimate problem, and you talk to people who don't treat you like an unknowledgeable person.

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