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  • Updated 5 years ago
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I plugged in my battery when I got home after buying, it created a noise for about 1 sec. and now nothing happens. I tried to plug it in to 2 other outlets and still nothing happens, no lights lite up.........Help!
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Bev Morgan

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Posted 5 years ago

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Blue Angel, Champion

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Official Response
Either the battery or the charger, it's not normal that's for sure. You can also contact Ego and see if they can send you a replacement:
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Jennifer VandeWater, Community Manager

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Official Response
Thank you every one (Bev and Frank particularly) for all of the feedback.  We appreciate you taking the time to report back on our customer service.  It really goes a long way to help us help you! If you need anything else, don't hesitate to reach out to us.