battery under warranty: no receipt

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  • Updated 6 months ago
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I have a 2.5ah battery with a mfr date of 2/17. Was functional until a couple weeks ago. Finished some light weed trimming with the tool it came with, put it back up for storage and the battery light continuously blinked green for over 24 hours. Now it's a brick. Ego said they'd send me a new one once I provide the receipt... well that's long gone. I'm positive I bought it at HD summer of 17, they couldn't pull anything passed 2 years ago. Am I screwed here?
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William Pfalzgraf

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Posted 7 months ago

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Beth Walsh

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Official Response
What state are you in? HD can pull receipts going back 7 years in some states. You have to go to the store you purchased it from. Option 2 is to through each of your bank or credit card statements for 2017 until you find the correct purchase. It will take you a few hours but is certainly doable. If you paid cash and did not keep the receipt you are out of luck if you did not register your battery.