battery stays on red light

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  • Updated 5 years ago
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battery stays red even when fully charged
this week is started blinking and discharged
can this be repaired? or return?
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greg

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Posted 5 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Greg, we are sorry to hear about your battery. Please give us a call so we can troubleshoot further with you and determine if it's a problem with your charger or battery.  You can rest easy knowing you are covered by our three-year warranty.  Please call us at 1-855-EGO-5656 (1-855-346-5656).