Battery Problems

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

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Battery loses power too soon
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saenz

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Posted 3 years ago

  • 1
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Jennifer VandeWater, Community Manager

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Official Response
Saenz, we'd like to troubleshoot this with you but need a little more information. Have you called our customer service team to explain the issue?  We can be reached right now at 1-855-346-5656.
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saenz

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Yes, the problem has just been solved. Thank you very much!
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saenz

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Problem solved just now! Customer Service Representative will send a replacement battery and an address label to send EGO the defective battery.
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Steve

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EGO stands behind their product with a great warranty! Have deal with before and they make everything easy...

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