battery popping out of position while mowing

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  • Problem
  • Updated 2 years ago
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  • (Edited)
I've been using the ego mower for years without problem. This weekend I had trouble removing the battery from mower and had to push it down and away to get it to release. Now when I'm mowing the battery needs to be pushed down to keep the power going every 20 feet or so. It looks like the hard plastic case the battery sits in has a crack. Any easy solutions replacement parts to solve problem?
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Posted 2 years ago

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Official Response
Have you got a picture showing the problem?

For a repair solution you will probably have to get in touch with Ego Customer Service. Your mower should still be under warranty. Try calling early in the day to avoid long wait times.