Battery on weedeater not lasting as long as when first purchased only 1 season old

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  • Problem
  • Updated 3 years ago
  • Solved
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Trim time not lasting as long as when first purchased
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chris black

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  • like not purchasing any more products

Posted 3 years ago

  • 1
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David HD, Champion

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Official Response
Chris, your EGO battery has a 3-year limited warranty - so yes, I would contact EGO Customer Service Department for assistance:

Customer Service Department can also be reached at 1-855-EGO-5656 (1-855-346-5656)
from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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Jennifer VandeWater, Community Manager

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Official Response
Chris, we see you called into our customer service team today and got the help you needed.  Thanks for giving us a chance to help you out and not giving up on us.  As Blue mentioned, we had a bit of an understaffing issue at the beginning of the season but we're all caught up now.  Keep us posted if you need anything further.