Battery not working properly

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  • Problem
  • Updated 5 months ago
  • Solved
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I bought an  ego 21 in. 56-Volt Lithium-ion Cordless Self Propelled Lawn Mower (Model # 206515944) about 2 years ago.  The mover has problem cutting the yard once on a single charge which used be able to last year.  It worked well when I bought it and there was even a bit battery/energy left after cutting the whole yard last year.  Two months ago, It  flashed yellow light after 1/3 cutting, I took the battery out for 1 or 2 minutes and put it back, and green light showed again and keep working till almost 2/3 of the yard. Now it won't show yellow flash light anymore, it just shows red light (needs charging) just 1/2 (half) cutting.
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Judy Wang

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Posted 5 months ago

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Blue Angel, Champion

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Official Response
Hi Judy, you’ll have to get in touch with Ego Customer Service, they’ll help you troubleshoot the issue and get you fixed up.