Battery not charging

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  • Question
  • Updated 5 days ago
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When I place my discharged 56v battery (red indicator) on my charger, the charging light briefly shows on green bar then all 4 green lights come on. The battery is still dead and the charger does not initiate a charging cycle. What’s up?
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John Vaille

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  • concerned

Posted 1 year ago

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David HD, Champion

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John, I would contact Customer Service in the morning to have them diagnose the problem.  If the charger is defective, then they will send you a replacement charger.  This occurred to me last year as well, and EGO took care of it - so you are covered!

They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).