battery light stays green and blinks

  • 3
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

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The LED on my 2A battery stays on whether it is on the charger or not.  It occasionally blinks.  The batter will discharge in about 1 week whether it is on the charger or not.  If I take it off the charger it will recharge.
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Patrick Howard

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Posted 5 years ago

  • 3
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Jennifer VandeWater, Community Manager

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Official Response
Patrick, while your battery may be working, the LED light is not.  Please give us a call so we can get that replaced.  Normally, when the battery light stays on at all time, your battery will lose charge faster.  We don't want you to have to deal with that kind of issue.  We look forward to hearing from you.  We are available at 1-855-346-5656 Monday through Friday from 8:30AM - 8:00PM EST (Saturday and Sunday from 10:00AM - 6:00PM EST).