battery light stays green and blinks

  • 3
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: duplicate

The LED on my 2A battery stays on whether it is on the charger or not.  It occasionally blinks.  The batter will discharge in about 1 week whether it is on the charger or not.  If I take it off the charger it will recharge.
Photo of Patrick Howard

Patrick Howard

  • 90 Points 75 badge 2x thumb

Posted 5 years ago

  • 3
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 81,068 Points 50k badge 2x thumb
Official Response
Patrick, while your battery may be working, the LED light is not.  Please give us a call so we can get that replaced.  Normally, when the battery light stays on at all time, your battery will lose charge faster.  We don't want you to have to deal with that kind of issue.  We look forward to hearing from you.  We are available at 1-855-346-5656 Monday through Friday from 8:30AM - 8:00PM EST (Saturday and Sunday from 10:00AM - 6:00PM EST).