battery life on trimmer

  • 1
  • Problem
  • Updated 3 years ago
  • Solved

This conversation has been merged. Please reference the main conversation: 15" trimmer run time

I bought the 15" trimmer yesterday based on positive reviews I found during my research, especially comments on long battery life. ,Charged it up and tried it out today but the battery dies after 20 minutes. I stayed on hold with customer service for 10 minutes but gave up and left a message. most of the user reviews mention 45 minute run times. Anyone know what's up with mine? I will need to take it back if this is the best it can do.
Photo of Ivan


  • 94 Points 75 badge 2x thumb
  • disappointed

Posted 3 years ago

  • 1
Photo of Ken

Ken, Champion

  • 73,600 Points 50k badge 2x thumb
Official Response
You might get only 20 minutes if you're running at absolute full speed all the time, but you don't need to be running it at max speed all the time.